Barbara Mitchell & Cornelia Gamlem, human resource experts and authors of multiple award-winning books, share insights from their latest book "The Decisive Manager." Learn to work out complicated people issues, address problem areas, and get everyone on track to succeed.
Summary
How do you manage the asynchronous working environment? 5:00
Adjusting to asynchronous working environments.
Best piece of advice to embrace the new mindset.
Not all employees work in an office or have the return to work kind of situation. 6:59
Not all employees work in an office.
The younger generation is the future of the workplace.
How to build trust with team members.
The importance of having a predictable schedule.
If you invite employees into conversations, they may have better solutions to the way the work is being done. 11:40
Inviting employees into conversations to build trust.
A more collaborative leadership style is needed.
It’s all about listening to each other and using technology. 13:45
Collaboration starts with listening and listening to each other.
Using technology for collaboration.
Giving employees leeway to do things the way they think is best.
Challenges for business owners.
How to get the right people in your organization. 17:23
Hire the right people.
The employee experience, who you hire, how you onboard them.
How to avoid ghosting during an interview.
Treating every applicant as a very important person.
Make sure you’ve got a process that brings people in -. 22:20
The importance of having a process to bring people in.
Rescaling or upskilling.
When it’s time to end a relationship that isn’t working out. 24:50
Graceful endings. Barbara and Cornelia discuss the topic.
Why terminating employees is so difficult.
The importance of setting expectations and holding people accountable.
Ongoing, daily and hourly feedback.
What can we do better? -. 29:19
The importance of giving employees feedback once a quarter.
The formula for giving feedback.
Thank you, Brian and Cornelia, for joining the show.
Visit their website at businessownersradio.com.
Barbara Mitchell & Cornelia Gamlem.
In 2012, drawing on their collective experience, Barbara Mitchell and Cornelia Gamlem penned a great resource, The Big Book of HR, for HR professionals, managers, business leaders, small business owners, and anyone who has to manage people. Since then, they’ve written The Essential Workplace Conflict Handbook, The Conflict Resolution Phrase Book, the award-winning The Manager’s Answer Book, They Did What? Unbelievable Tales from The Workplace, and The Decisive Manager. They also collaborate on a weekly blog and contribute to The HR Exchange Network.
Both authors are influencers to the business and HR communities. They have been interviewed in major radio markets around the country, quoted in major publications, contributed to on-line media, and spoken to business groups. Among their writing awards, they are most proud of being 2020 Award Winners or The Manager’s Answer Book and a 2022 Finalist for The Big Book of HR, 10th Anniversary Edition from the Next Generation Indie Book Awards, the largest International Book Awards for Indie Authors and Publishers.
