103 STRATEGY | How to beat your competition with the right growth strategy.

103 STRATEGY | How to beat your competition with the right growth strategy.

Hosts Shye Gilad and Craig Moen discuss "Jobs-to-be-Done" theory, and break down the components of the growth strategy matrix from Anthony Ulwick's Jobs to be Done: Theory to Practice.  Gain a new perspective on how to think about and prioritize customer needs, and learn how to categorize, understand, and employ the five strategies that drive growth in any industry.  

99 STRATEGY | How to boost profits by focusing on customer satisfaction. w/Tema Frank.

99 STRATEGY | How to boost profits by focusing on customer satisfaction. w/Tema Frank.

Tema Frank, best-selling author, international speaker, teacher and customer experience strategy consultant, shares insights from her book PeopleShock: The Path to Profits When Customers Rule. Learn how to use Tema's "3P" Profit Formula to increase customer satisfaction, market share, and sales, while decreasing costs and employee disengagement. 

97 STRATEGY | How to think bigger, and uncover new opportunities for growth. w/Michael W. Sonnenfeldt.

97 STRATEGY | How to think bigger, and uncover new opportunities for growth. w/Michael W. Sonnenfeldt.

Michael W. Sonnenfeldt, Founder, and Chairman of Tiger 21, the premier peer-to-peer learning network for high-net-worth first-generation wealth creators, shares insights from his book Think Bigger: And 39 Other Winning Strategies from Successful Entrepreneurs. Learn about the strategies deployed by self-made men and women who have each accumulated over $10 million in investable assets.