201 LEADERSHIP | How to create a healthy culture and increase profitability through better communication. w/Debra Roberts

Debra Roberts, LCSW, conversation expert, trauma consultant, and developer of The Relationship Protocol® communication model, shares insights from her book The Relationship Protocol: How to Talk, Defuse and Build Healthier Relationships. Learn how to build a friendlier, more open company culture by communicating better with your workforce, manage different personalities and communication styles, and increase productivity and collaboration throughout your organization.

Debra shares:

  • The two key elements of The Relationship Protocol

  • Why humans struggle so hard with communication as we grow and develop

  • Some of the mistakes that business owners make, and ways to improve your communication

  • How to identify if your organization's communications are broken

    The full transcript can be found here




Debra Roberts

Debra Roberts, LCSW, is a conversation expert and creator of The Relationship Protocol communication model. Her proprietary and practical approach to communication revolutionizes how professionals work together; it is at the core of The Communication Protocol, an online professional development program for companies and teams. Debra examines existing communication patterns and teaches essential tools for communicating effectively in the workplace and in personal relationships. As a result, organizations experience increased productivity, collaboration, engagement, and overall satisfaction. Her comprehensive approach also provides participants with the skills they need to defuse conflicts and create stronger, more positive relationships in all areas of their lives. With a background as an EMDR-certified trauma consultant and licensed clinical social worker, Debra has many years and a wide range of experience extending to all types of challenging relationships in the home and workplace. Featured as an expert on multiple media platforms, including The New York Times, The Cut, and Well+ Good, Debra is an award-winning author, a columnist with Inc.com, and an occasional contributor to Business Insider. In her personal life, she enjoys spending time with her family and friends, playing tennis, and empowering people through kindness and simple communication tools.

Follow her on Instagram @therelationshipprotocol

Connect with Debra on LinkedIn

Visit her website: www.therelationshipprotocol.com